Most business owners implement systems that solve problems, sometimes they do it without looking into who they ask to help solve this problem or problems. It happens because there is a precieved urgency, something that just can’t wait and must be solved immediately. So let me ask you, is that any different than impulse shopping? Yes & No.

I’ve learned over my 50+ years that most things can be solved by slowing down and thinking through the challenges rather than making a knee jerk reaction to something that is most likely not that urgent. Sometimes the problem or need isn’t urgent at all, it’s just a need and you fill it without making sure that the person or thing is actually qualified to fill that need. Worse yet, how far in the future are you looking when you do hire someone to fill a role or fulfill a need?

Most business owners don’t look past their own sphere of influence when hiring or solving a problem, I’m generalizing of course but you know business owners that do just that everyday. A problem I see and have yet to figure out a solution is, how to grab the business owner before they make these kinds of decisions. If you have influence, credibility and you know how to help them, then you have a chance. The bigger problem, how do they find out about you? That’s another topic of discussion.

So business owners, please take the time to look more closely, so you actually solve the precieved urgency and or hire the right people. Hasty decisions cost you, how you make decisions in your business speaks volumes to the outside world and your accountant.

What do you think?

Merry Christmas & Happy New Year from Owen Greaves Consulting.

About Owen Greaves

I'm a Futurist, I write, speak, and teach the open & free business model, the future of business. Create. Differentiate. Deliver.  


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  2. Elizabeth Grant on December 21, 2009 at 10:11 AM

    Owen, this is a great reminder. I have been guilty of “knee jerk reaction” syndrome many times. It never results in a good long-term solution. I went for many months running my entire business that way, and well, let’s just say I don’t ever want to go back to feeling like my business is running me and not the other way around. I have even done it with something as simple as ordering business cards before thinking things through, and then having to order new ones — hey, 50 bucks is 50 bucks!

    Keep up the good work!

    • Owen Greaves on December 21, 2009 at 10:34 AM

      I have been hearing and experiencing lately this challenge of false urgency for the sake of getting something solved and then having it blow up or just cost money. The little stuff doesn’t matter as much, but lets say you have a big problem and it requires a substancial expense, like a SharePoint Implementation, Payroll system and so on. Far too many don’t know how to pr simply sit down and work through the steps of ensuring they are indeed selecting the right solution for the problem faced at the time.

      Thanks for your comments.

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