Your Problem My Problem
I had this very conversation the other day, and it had me thinking about your problem, about how your problem is my problem. This is how all business owners should think really. Now, we are in the midst of an election here in Canada, the best well crafted mud slinging money can buy is making itself known. One thing I can’t fix is, how politicians need to do, how to fix the broken trust constituents have with their MLA’s / political geniuses in their riding.
On May 2nd we will have to vote, I will have to decide which Kool-Aid I’m going to drink, it’s a conundrum. In this country, whomever lies the best gets elected, you can see and feel my lack of trust with that statement can’t you. I have friends on both sides of the fence, we have multiple parties but we really only have two options to vote for. In this situation, your problem is my problem, but I don’t have any control over your problem, I can only vote, and it may not be in the same camp as yours. But enough talk on politics.
THE MINDSET
The truth is, if you are a business owner, or your part of a business, your problem should be solving my problem and vice versa. We tend to think in terms of dollars and cents most of the time, and we call ourselves by our profession, if you do landscaping, your a landscaper, but I think that’s the wrong view to take.
If you are a landscaper, stop calling yourself one, what you should be is a problem solver, you should be solving a particular problem my yard is having. If you haven’t talked to your potential client yet, survey the land(scape) of that property and find a problem to fix first before contacting them. Find a need, then fill that need. An old small town rule that will continue to work till the death of all mankind.
Once you’ve identified a problem, knock on the door and introduce yourself, share the observed problem, tell them what will happen if they don’t fix it, and that you can fix it for them toot sweet. Your problem is solving my problem, the square dance of business, it’s still the future of business.
As a business owner, are you solving problems? If not, it’s one sure fired way to improve your business, just sayin.
So look at your business today and ask the question, who’s problem am I solving today, and how often can I repeat the process.
Your problem is always solving my problem and vice versa.
I couldnt agree more with the fact that we need to be in the mind set of a “problem solver” I think to often we think of the service industry as more of a “retail/fast food” industry when in reality ALL businesses are service related. I think when we as small business owners and even customers get the understanding that we have a problem that warrants a solution we will be more diligent about who we do business with on both fronts.
Thanks for visiting, we all really need to help each other, in order to have a successful business, we all need to solve problems. We are problem solvers 1st and business owners second.
Blessings
The role of the problem solver should be the goal of all business people. How else are you going to know if your profession is relevant?
I think you will find people focus on their own needs first before others, it’s human nature, but I do agree with you.
Thanks for being here.