Social Media Metrics
Your Break Even Point
I’m amazed how many business owners don’t know what the break even point is in there business. They can’t figure out why they are going backwards financially.
I have found over the years that most business owners spend most of there time in crisis management, which means they are not doing what’s truly important. They go to bed at night stressed out wondering how they are going to pay the light bill or cover payroll, why, because they allow crisis to control what, when and where they spend there precious time. To compound the issue, they don’t have a good grasp of which indicators they should be watching on a day-to-day basis. These indicators are different for each business but you will find some common denominators which apply to almost every business.
One of the big indicators is the break even point, it’s one of the numbers that can eat your lunch and kiss your girlfriend and have you wondering what the hell just happened. Before you know it you’re putting locks on the doors and you are out of business. How do you figure out what your break even point is, I’ll try to keep it simple.
The Equation:
To figure out your breakeven point, take your fixed costs, divided by your price, minus your variable costs. As an equation it looks like this:
Breakeven Point = Fixed Costs/(Unit Selling Price – Variable Costs)
This calculation will let you know how many units of a product you’ll need to sell to break even. Once you’ve reached that point, you’ve recovered all costs associated with producing your product (both variable and fixed).
Above the breakeven point, every additional unit sold increases profit by the amount of the unit contribution margin, which is defined as the amount each unit contributes to covering fixed costs and increasing profits. As an equation:
Unit Contribution Margin = Sales Price – Variable Costs
You could put this information into a spreadsheet to easily make adjustments as costs change over time, as well as play with different price options and easily calculate the resulting breakeven point. You could use a program such as Excel’s Goal Seek, if you wanted to give yourself a goal of a certain profit, say $1 million, and then work backwards to see how many units you would need to sell to hit that number.
This is one of those times where ignorance is not a defense, you probably should have covered this item in your business plan…what you say, I was supposed to do a business plan too! Sorry I couldn’t help myself.
Knowing this information will help you see a bigger picture so you can spend your time on important issues rather than every crisis that arises.
Now that you know your Break Even Point, what if I told you how to determine exactly how many additional customers it would take to realize a growth objective of $100,000 with your marketing dollars. Have you heard of The Magic Formula? Until next time.
Social Media ROI
The topic of ROI is not a new one but it remains to be a stumbling block for most in the Social Media Marketing field. The problem isn’t that an ROI can’t be derived, the challenge is, most are using old ways & thinking to get to that ROI place in an environment that requires you to think differently. Using old practices does not help you get there because the rules have shifted yet once again.
I got into it with a few people on Twitter over the weekend, @CreativeWisdom @kriscolvin, @mackcollier, @thebrandbuilder and @virtualcfo. We bantered back and forth sharing our views, recognizing we could get there with similar but slightly different metrics. My conversation started with Kris & Mack, we actually started with the Quantity vs Quality of Twitter Followers topic and then we moved onto the ROI question. Then Olivier jumped in along with Leah & Scot. There is a distinct difference between ROI & Impact according to Olivier Blanchard (@thebrandbuilder), his definition is interesting and reasonable I think. He states, eyeballs are not ROI, Impact is not ROI, ROI can’t be calculated with an equation. In one of Olivier’s video’s I was able to relate to him because of my 15 years in Radio & Television, he uses F.R.Y. (Frequency, Reach, Yield) as a way to get to an ROI.
Scot Justice made this statement, “You can capture cost of Social Media by implementing a procedure where every prospect is asked about a blog then Calculate SM$ per impression then ROI”. That is an old school way of tracking and has some merit, we used a similar system in Radio to track campaigns, I would like to hear Kris & Olivier’s perspective on his theory. Talk about a hot topic with some very talented and passionate people, this would make a great panel on Owen Greaves LIVE! (I’m working on it).
I do recommend you visit each one’s website or Blog and see what they are doing and how they are doing it, contact them and ask the questions, I’ve listed them for you:
2.) Kris Colvin
3.) Scot Justice
4.) Mack Collier
5.) Leah Dossey
No they all aren’t Marketers in the traditional form but they do need to understand how obtain a form of ROI. There are many that claim Social Media Expert Status, many think they have a clear understanding of what an ROI is, in my opinion they aren’t and they don’t get ROI.
I’m certain this topic will never really go away because many will have an opinion, many will claim they have the secret formula, the list that do is very, very short. I love this kind of dialogue so I’ll keep bringing it.