Posts Tagged ‘Business’
Domino's Pizza goes to the People
This is yet another example of how companies should go after new money, using traditional media tools and Social Media as the primary tools. Not every business can afford to do this but you can scale it to fit your budget if you get creative enough. Getting new customers is what it’s all about, I’m willing to venture that Dominos won new customers because they went out and made Dominos fun.
Watch the video at PizzaHoldouts.com and then think of ways you could generate new money from your existing product or service. While you’re there, be sure to follow them on Twitter & FaceBook, you can even order a Pizza!
Mainstream Is Stuck In The Mainstream
Change is hard, for some it’s very uncomfortable, and for the mainstream it’s almost impossible, so it seems. Change is inevitable, it is happening with every minute of the day, how you chose to respond to that change determines it’s value. Like ambiguity, change too must be embraced in order for progress to really take hold. I know you know this, I know you understand it and that’s why this environment welcomes those who truely understand it.
Mainstream media, mainstream big business and the businesses that support them, still don’t see what’s coming and it’s coming quickly. Wall street, the Music Industry, Newspapers, Television Media, are stuck in the mainstream, they don’t know how to make the shift to this new economic model called Open & Free. Amber Naslund ranted about how there is an entitlement to free stuff, I agree with her, I’m all for getting paid and we should be if we are providing something of real value. Unfortunately, the world is filled with many looking for a shortcut, looking for a way to take advantage of others and not pay for what they take. But today, we the people get to decide what is important to us, no longer will we be convinced that products, services and information are important. Unethical Internet Marketers, traditional marketing and subliminal messages raise the BS Meter to new levels and become very suspicious. The pay first and and access second model is breaking down rapidly, no longer to be tolerated, and will all but disappear in the next 3 – 5 years when the rest of the world gets here online. There will be 5 Billion people here in the next 5 years and they won’t pay first, and you won’t be able to make them. They will find ways to get what they want, much like we do today, music, movies and information is being copied at will and that’s what the fight is all about. What you may not see is that the money is moving from the selling of copy, to the selling of experience.
Keeping content, products and services behind walls is a losing model, and is a bad experience, the end of control is shaping up everywhere. With Newspaper’s forcing you to buy access to content, record labels unwilling to move on their position and flexing the control muscle, they are in for a rude awakening. Mainstream Media & Mainstream Business must find ways to make this shift, find ways to monetize around product and service. Rather than fight with everyone and try to maintain the current Copyright Model, try working with the stakeholders and content providers. Create interesting ways to replace the Copyright Gridlock we are in with collective agreements where everyone wins. Much of what we know must be unlearned and new creative ways to allow for everyone to participate in a global economy where the content makers do indeed get paid. The Open & Free Business Model allows for this and also brings a hotbed of creativity that builds trust, relationships and attention.
Silicon Valley has the same issues, it is very much an incubator, it doesn’t really integrate with the rest of the world, they talk a different language, and it feeds on itself and funds itself. Sounds cold and harsh but let’s be honest, they are light years away from most of us but still have to share the same space. We need them to be weird and innovative for the rest of the world, but they also seem disconnected at times, it’s a day time soap at times. It’s like being the Nerd in grade school again, everyone looks at you funny because you talk funny and wear a pocket protector.
Mainstream being stuck in the mainstream has a silver lining, it means we get to be creative and help them get unstuck. Unfortunately, today they are fighting against us and the world, and want to maintain control, it’s a losing battle I’m afraid. They aren’t listening now, but they will, musicians and the like are banding together all over the world as messengers. It might appear mainstream media has the upper hand, but it will be short lived. I try to advocate working together, bring awareness, and help build the future in an Open & Free Business Model, a place where everyone (YOU) wins.
Are you ready? How do you feel about an Open & Free Business Model? Do you think Mainstream is stuck in the Mainstream?
Where To Put The Toll Booth
The question of where to put the Toll Booth is being asked of me more and more lately, it’s a big subject and really can’t be covered in a Blog Post well, I’ll just share some thoughts for you to ponder. With the shift to an Open & Free Business Model, the confusion of the concept, the fear of losing control, and how to make new money from it are the biggest reasons to take your time and consider where the Toll Booth should be. Let’s consider some facts.
Today we have 1.7 Billion people on the Internet, in the next 3 – 5 years there will be 5 Billion people here online. Also consider that Advertising dollars are shifting to the digital marketplace, traditional advertising is dropping and digital is increasing. Print is down 18.7%, T.V. is down 10.1%, Radio is down 11.7% and magazine’s are down 14.8% in the USA alone. On the other-hand, Digital is up, HandHelds are up 18.1% and general Internet (Computer) is up 9.2% overall in the USA. These numbers are changing everyday, and these are taken from November 2009 statistics. With over 65,000 iPhone Apps on the market and more are being released daily, these apps are revenue generators that play a huge role in the Open & Free Business Model. A Toll Booth if you will.
The term Open & Free Business Model means a great many things, it’s access first before money, in a way it’s like the old GPL of Shareware model, you got to try it for 30 days and then you had to buy it. But today there is a difference, today people won’t tolerate paying for content in any of the traditional terms. Newspapers are trying get you to pay for content for access, how do you think that will go, I think they will rethink that if they want to generate new revenues.
The biggest issue I’m coming across is a thing called creativity, there is a mental block on how Open & Free is going to make money. Personally I think it’s not that difficult to figure out, but that’s what I do, I help businesses come up with new ideas on how to do that, to build something that can be implemented for the purposes of being ready for the new 3.3 Billion people coming in the next few years. The problem isn’t that it can’t be done, the problem is we have to unlearn and make a paradigm shift in how we view the world of business. I’ve quoted Gerd Leonhard many times, he once said, “the Internet is a giant copy machine, we now have to sell things that can’t be copied. Sell things around the content. Sell the packaging, sell the experience.” I’ve always believed that the experience I have in dealing with you determines the success of your brand. Business is not transactions, it’s interactions with people, and those people determine whether your brand is good or not based on the experience of dealing with you and your business.
If we must stop the model of copy to something that can’t be copied, we must look at a bigger picture, and that means changing the way we see the world. The Open & Free Business Model has nothing to do with technology, it is rethinking the placement of the digital marketplace Toll Booth. Some Bloggers have proven this model in part, offering good if not great content for free that you normally would have paid for upfront. That scares the day lights out of the business world, letting you decide before you buy means mainstream business has give up some control. It means they can’t guide you through the typical sales process of making say yes to a string of mini closes. They have to change how they think and ensure what they want you to purchase brings value and fills a real perceived need. They struggle now with where they make the money and how to ask for it. I’m generalizing of course, some understand but most don’t.
The bigger issues coming, what happens when we go to a single currency in North America, what happens if Net Neutrality comes to fruition, there will be another shift but not nearly as big as the Open & Free Business Model. This is not the same as Open Source but we can learn much from the GPL (General Public License) model.
The placement of the Toll Booth will most likely determine the amount of money you generate in the digital marketplace, but you need to understand how to determine that placement. You may not like the idea of an Open & Free Business Model, but what you may not see is that free gets you to a place where can ask to be paid. It will be quality over quantity, and it will also mean you are solving a problem and or filling a perceived need.
I have probably introduced you to, maybe for the first time, the thought of giving your content away for free and then figuring out how to make new money from that thought. There is far too much to cover for this post but you can read more about it here on my Blog by doing a search on the topic.
Owen Greaves Consulting is currently planning a 2 day workshop on the Open & Free Business Model, to help you learn how and where to put the toll booth in your Open & Free Business Model. If you are interested in this workshop please send me an e-mail or leave a comment for more information.
Control Is Dead!
The old business model of a closed / control is failing us here online, we truly believe that if we are in control, put things behind walls, force people to pay first, we will create new money and all will be well. Not true. The new open & free model is somewhat the opposite of that model, your product & services are out in the open for people to try and use, then they will buy. Recently, media futurist Gerd Leonhard put his products out there for you to freely download and use, and announcing the payment model for his new iPhone & Android mobile apps: pay what you think it’s worth. Would you do this, you will in the future.
I can tell you first hand that most business owners are scared to death of this model, but what they don’t realize is, they will create more new money with this open & free business model than they believe they will. Now I am not saying there isn’t a need for controlled models, I am however saying, here online it can’t be maintained and have it survive. Gerd Leonhard stated in a presentation he made March 2nd, 2009, “Rights-holders / Content-Owners have the choice: Control + Declining Revenues or ‘Open’ and New Revenues “.
This is only one example of someone embracing the new open & free business model, he is trusting his marketplace, his following and current strategic business alignments to provide revenues. Social Currency (trust) is the key here, your brand must be trusted for this open & free business model to succeed. It’s not that simple, you must be open, transparent, and have integrity at all times. This sounds great but is a lot of work, maintaining this kind of model can’t be done with the current closed business model. The current model relies on control, fear and you not pushing back. We are moving to this model, it’s going to happen, why? You won’t tolerate the old control model, you want access first, you want to try before you buy, you will dictate how business is done. Eventually.
If you write a book or make a product and try to position yourself under the old model, you have to jump through all the control mechanism hoops. In the open & free business model you just make it available, you may not make money from the book immediately in terms of sales. You will however realize revenues by monetizing around the book, consulting, coaching, teaching and or maybe even get hired because of your insights and know how. Your book must be good of course, you must bring quality in order to get the attention you need to realize the levels of revenue you desire. Attention is another form of currency.
Chris Brogan is all about making business human again, he also knows you will help him drive that process. You may not know it, but you want business to be human, not a system making you a number. You want to feel human, be viewed as human, and most of all, you want to feel important. Chris knows we are all after the same thing really, he is helping you see it, we want to make a difference, and make the world a better place, we all want to feel important. The problem has never been the desire, it was the how do we do it. Social Media has opened the door for you to exercise what you didn’t know how to do, you now have a way to express yourself and make it happen. You will and are shaping the future of business, the open & free model even if you can’t see the bigger picture right now.
Eventually you will make it happen, Control Is Dead!
The World Is Coming – Will You Be Ready?
Back in 1994 the world was on fire for the World Wide Web, thinking then that we have finally found something that was going to change the way we worked and lived. Well, that’s partly true, we can do things we couldn’t do before, but it also didn’t save us time on a personal level. Technology merely allowed us to get more done in a day, we’re still working ridiculous hours each week. What happened, we didn’t see the crash that was coming. Today everyone is embracing Social Media as if it was 1994 all over again, bragging about those organizations that have embraced this environment and are having success. Many think that they have figured it out and will be the example for the rest of us. I believe we are wrong yet once again.
I’m 52 years old, allot has changed in my lifetime alone, Microsoft was birthed the year I graduated, 1975. I remember the introduction of Texas Instruments first handheld calculator, it was clunky and huge just like the first cell phones. Tape recording machines were as big as a suit case, 10 1/2 inch reels of tape spun forever. In the last 5 years, we have almost connected every person in North America via the Internet, 340 Million people use the Internet on this Continent. It’s amazing isn’t it, and yet we still don’t see what’s coming.
In the past 5 years Social Media has made it’s presence known, early adopters tried to tell us about it but we didn’t have time for it. Now we live on FaceBook and others like it, we can connect and talk with anyone who shows up. This phenomenon is also creating challenges for the Corporate world, we are moving away from a business model of control, that scares the daylights out of them. Control implies order, out of control means KAOS!
Today there are 1.7 Billion people on the Internet, that’s 25.6 % of the worlds population. Google is planning to send up 16 Satellites to provide free Internet access to parts of the world not connected today. Imagine if you will, if in the next 3 – 5 years, we were to have 5 Billion people connected on the Internet. How will the Internet look to you then, how are you using it now, will you change what you are doing, and how will we handle the problem of bandwidth? Imagine a day when Internet access is free, or covered in your property taxes. Have you spent time looking ahead, I do, and I can tell you, The world is coming, are you ready, will you be ready?
The Internet is moving away from computers as we know them, everything is going mobile, wireless handheld devices, and in the near future you will spend most of your time in Virtual Reality. The way we do business is changing yet once again, where a conversation is the sell, not the product or service. We are moving into a way of work where collaboration is required to build anything, we will coordinate and cultivate, we will change the way we organize our work. This broadband culture, click to get, access will come before ownership, the value of money will have to be re-determined and so on. We are slowly moving to an Open & Free Business Model, this will be a painful shift, it means the opposite of what we are doing now for the most part. Attention will be the new currency. Trust will be everything.
The World is Coming, Will You Be ready?