I happen to be married to an HR Manager who disagree’s with my earlier post, she claims that resume’s, traditional resume’s are the only way to hire in certain industries, I disagree of course : ) Her argument is for those who are labor workers, those who drive forklifts, work in warehouses, drive pallet jacks, stock shelves and so on. If you believe resume’s are the only way, then you’re right.
Let’s talk about this traditional way for a moment. I’m going to do a very high-level view here, not much detail, but you’ll get the idea I hope.Let’s use a warehouse job scenario. Someone submits a résumé to your HR office, it goes in a pile for review, you’re holding job fairs (that cost money), you have a staff person give the résumé’s a once over, and those resume’s are short listed. Once you’ve decided who is on the short list, you call them in for an interview. Keep in mind, you know nothing about the candidate, other than what’s on the resume. You then arrange an interview, if the candidate is a good candidate, by whatever measurement you’re using, you go to the next step. Yes or No, are you going to go further with the candidates after the first interview.
Typically, once you’ve decided to offer a person a job, whatever it might be, you do a background check on them, you are now going deeper on your financial commitment. On average, once you’ve decided to hire a full-time employee, it costs your organization around $10,000, and they haven’t worked a minute, you just hired them. And you still know very little about the person you just hired, you still don’t know if they can meet the job description, and or physically do the work. Sure you have 90 days to decide if they are a good fit and will keep them on, but you’ve just spent good money after bad.
I would recommend to the warehouse to set up a website that runs candidates through a serious of questionnaires and tests. This site does low-level training while they are applying, for the purposes of knowing more about a candidate long before they even get an interview. Yes, there is an investment in building the online tools, but it’s a one time investment, you’re not paying or investing large amounts of time and money.
By directing job seekers to your website, you save your HR staff time, and you don’t waste time interviewing poor candidates. Aptitude testing, job related testing, and how to do certain job activities online can tell much more about someone than a piece of paper ever will.
If we are going to change the way we do our work, we must change the way we look and think about the work we do. It’s a paradigm shift, it’s not easy, but if you’re willing, you will be seen as a problem solver that saves time and money.
Why are we still submitting resume’s? Why do we continue to use them? They’re not useful, not in the way they need to be, so why do we keep using a tool that doesn’t work very well? Most resume’s never see the light of day, in fact, the only time they get looked at, is if there is an immediate need. What’s the first thing you look at when you have a résumé put under your nose? Where they live? Their email address? Job / Work history? References?
That’s the most I’ll invest in reviewing a résumé, I tend to skim it, in fact, I rarely look at them. I would prefer you considered less time-consuming methods, give me a picture of who you think you are, and what others say you are. You can’t really do that in a résumé, because the résumé is skewed by the person submitting it.
The location or where a person lives may be important, if you need them in an office, and they live across the country, you either have to pay moving expenses, or find someone local. The email address, if its a Gmail, yahoo or any other kind of free service, that tends to be a negative, but not show stopper. I prefer to see applicants invest in owning their personal domain name, it shows commitment to me. Job / work history gives me some insight about whether they can do what I need done, it’s not that important because every job has a training cycle anyway. References are probably the most important part, but not the one’s the applicant sends me, I want objective views of a person. I don’t want to hear about how hard they work, I want insight as to what kind of person they are.
The résumé of the future will be and is, a more transparent view of the candidate.
If you must send me a resume, just email me your LinkedIn Profile, completed of course. And most importantly, you should have connected with me somewhere before, don’t just blindly send me your info without knowing if I’m looking, or knowing anything about what I do. Having said that, LinkedIn at least will give me some outside context, have they been recommended, when did those recommendations get posted, and by whom. Have the endorsements been tinkered with, most likely, it’s the easiest thing to game. After that, I’ll do my leg work, like skimming FaceBook, Google, and other Social Networks that may show character pro’s and con’s. I will invest my time in doing research online before I ever decide to interview someone face-to-face.
Personally, resume’s do not work well, there are some many ways for me to learn about a candidate, and more effective ways to get picked. I feel the same way about business cards, they too rarely get used, or produce the kind of results one hopes for. Even job banks are terrible, recruiting sites, and they’re digital failures in my humble opinion. The best way to solve this dilemma, once you’ve determined what work you want to do, figure out how to connect with the principle or HR person, and build a relationship be it online or off. Yes, it does take effort, but connecting with those who make the decisions, or influence the hiring, will get you closer to your desired result.
I may sound smug, even arrogant, if someone wants to know about me, I usually tell them to Google my name, that will direct them to my website, which is my personal domain name, and ton more about what I’ve been up to on and offline. The résumé isn’t dead, it’s different, it’s digital, and we must be creative about it, think differently, otherwise….you’ll be last at the food dish, and the last one rarely gets the gig.
Why do we keep trying to land jobs the way we always have, submit a résumé, wait by the phone, hoping someone will call. It’s a nice idea, but not good use ones time, especially if you’re desperate to make ends meet. Sure you could collect Unemployment Insurance (in Canada), that takes at least 6 weeks to get, it might be called something different where you live. But these social programs rarely pay all the bills, and you don’t get them the day you need it, they might help or buy you some time, but it doesn’t get you out of the hole your in.
Times have changed dramatically, for me, when I was a young teenager, there were no computers, not for public consumption anyway. We had no choice but to pound the pavement to find our dream job(s). It sounds weird when I say it like that, it was the only way to find work back in my day. Sure you might have a friend of a friend, who knows someone who knows someone else to help you land your dream job. Who invented the saying, “Dream Job”? It sounds great doesn’t it, utopia! The term dream job means that you love what you’re doing, in my humble opinion. You could get hired into it, if you’re lucky, or you could invent it, which is most likely to happen today and for sure in the future. The future of business is just that, innovation, you will invent, innovate your job, your work, a way to pay the bills, get used to the idea, you won’t have a choice. The day of getting full-time work is gone, those full-time gigs are few today.
So, instead of waiting to be picked from a pile of resumes, but do submit to help your cause, but don’t sit around, go and invent your ideal job while you wait. Maybe, just maybe, you’ll discover your dream job, and it could more than pay the bills.
After spending a couple hours downtown in my community today I was just vibrating with the thought, ” These poor business owners”. What do us Social Media Geeks see that traditional business owners don’t? I felt like standing on a box and screamming STOP IT! Stop what your doing and look up…pull your head out of that dark warm part of your anatomy and pay attention! It’s like a tidal wave is coming and these traditional business owners are looking the other way as if it wasn’t there. Is there something wrong with me, am I speaking to a brick wall, am I just crying wolf?
I couldn’t wait to get back to my office and write to you, it’s like venting I think but I’m wondering what it will take before everyone starts to actually pay attention. I look at how many people in Canada actually have Twitter accounts and I’m hard pressed to find many, with only 34 million people in the country you would think there are more than a few paying attention. I’m in Western Canada, ok Bristish Columbia, I live in a suburb east of Vancouver called Abbotsford. There’s not much out here if you are an executive like me, you have to commute to the bigger cities to find work, but that’s a problem too! Resume’s…do they even work anymore? Even these online job banks rarely work…why…because traditional thinkers don’t look there, they do look for referrals though.
Even the local Chamber of Commerce is looking the other way, they want traditional businesses (bricks & mortar) to buy memberships and insurance packages. My only chance is to try and influence through my online show, Owen Greaves LIVE! maybe. Maybe, just maybe, I can reach them and maybe you can help me. If you are a person who believe’s passionately our way of doing business is changing and care enough to get the message out, then contact me and I’ll invite you to share on my show. That’s the only way to get in front of them and get them to listen…on the Internet and that’s where I’m setting up shop, not downtown in a building. Thanks for reading and listening I guess, we will talk about this on Monday’s alot at 2PM EST / 11AM Pacific on Owen Greaves LIVE! Join me won’t you?